Contact Centre Resource Planning

Greenop is an Australian company specialising in Contact Centre Resource Planning.

Resource Planning is a complex process, piecing together historical customer contact patterns, business change and business operational decisions.

Resource Planners require a mix of analytical and relationship management skills. Greenop offers a broad range of services to support, develop and lead Resource Planners and the Planning Process.

Entry level skills to advanced knowledge

Outsourced forecasting service, process reviews, special events

Fast, accurate, reliable, meaningful

Our people have:

• Expert Qualifications
• Years of Experience
• Exposure to multiple industries
• An objective view